Tag Archives: Information Technology

Interactive Media Producer

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Helen (27) is a freelance producer whose work includes film, animations, pervasive games and immersive theatrical events. Projects range from producing sensory boxes and dioramas for National Trusts’ geodesic dome at Glastonbury, stage-managing a circus at the Shambala Festival and … Take me to the video

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Network Manager (ICT)

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Stephen (23) works for an open source intelligence company and he is responsible for the smooth running of its sophisticated IT system.  He has to make sure the network is running well both within the UK offices and remotely to … Take me to the video

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Customer Support Author (Telecoms)

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Jake (28) started work at Virgin Media call centre as a Customer Service Advisor (CSA).  He is now a senior author compiling Knowledge – the web-based resource developed to help call centre advisors deal with customers’ enquiries.  Strong ICT skills … Take me to the video

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Marketing Communications Assistant

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Anthony (28) is part of the internal communications team for Virgin Media.  He keeps Customer Service Advisers (CSAs) informed about new products and special offers.  He also works on the weekly newsletter that goes to all office staff.  He decides … Take me to the video

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Radio Station Manager

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Paul (28) always wanted to be a radio presenter. While at school he worked for hospital radio, then he did a media degree and now manages seven radio stations. He still gets up early to do the breakfast show but … Take me to the video

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Digital Marketing Specialist

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Aman (24) works in brand communications at Panasonic and is responsible for their UK website and on-line shop. He left school after GCSEs, did two apprenticeships and has a degree in business management. He is now on a management training … Take me to the video

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Technical Support Adviser

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Phil (21) is an adviser on a mobile phone support team at a call centre. He has to be able to talk callers through their technical problems without using jargon. He can be under pressure when the call centre is … Take me to the video

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Digital Development Assistant

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Amy (27) works at a prestigious arts centre that promotes the work of local and famous film makers. She uses design and technical skills to enable website visitors to find out about the films and, in some cases, view them … Take me to the video

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Database Administrator

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Emma (28) started as an office administration assistant but found she had a flair for IT.  She developed her skills on the job and now runs the organisation’s database for the whole of the South West. Inputting information can be … Take me to the video

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Web Developer

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Dan (aged 26) works for a creative agency. His role involves working with the account managers and the creative team to produce websites and on-line marketing resources. He likes thinking creatively to find a solution to a client’s communication problems … Take me to the video

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